WFM Scheduler: Forecasting & Staffing Optimisation

A leading service provider in the United Kingdom is looking for a Resource Scheduler to optimize staff schedules and ensure alignment with operational needs. In this role, you will manage staffing through various workforce management tools, maintain service levels, and provide key analytical support. Ideal candidates should have 3 to 4 years of experience, strong skills in forecasting methodologies, and knowledge of telephony operations.

This position offers numerous benefits, including personal development opportunities and a company pension scheme.
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