Customer Service Assistant

Customer Service Assistant

Join to apply for the Customer Service Assistant role at Wickes in Stirling, Scotland, United Kingdom.

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. While you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you.

You’ll receive all the training, support and opportunities you need. Think of it as a down‑to‑earth place to work, where you get to go up in the world.

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role. Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• Pay rates: if you are 21 years and over £12.21 per hour, 18–20 years £11.51 per hour, under 18 years £8.47 per hour.
• Up to £300 per month gain share bonus.
• Up to 10% employer pension contribution.
• Up to 35 days of annual leave including 8 days of bank holidays.
• 20% colleague discount.
• Save‑as‑you‑earn scheme.
• Cashback health scheme.
• Cycle to work scheme.
• Life assurance.
• Peppy, Aviva Digital GP, Financial Education & loans.
• Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement or let us know when you apply and we can discuss it as part of your application process.

• Salary dependent on age.
• Vacancy Reference # 99894.

If you require adjustments to be able to apply, please submit a reasonable adjustment form below. Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form.