Control Assurance Manager - M&G ; FTC

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Controls Assurance Manager will report to Head of Risk Reporting and Assurance (Life) within the Risk, Assurance & Remediation team which forms part of the M&G's Life division. The Controls Assurance team will provide first line assurance over the key business processes and controls operated within the Life division and oversight of control assurance provided by our material third parties.

As this is a new first line risk service it is essential that the Controls Assurance Manager has experience in building and developing assurance methodologies and plans.

This will involve working closely with the Head of Risk Reporting and Assurance, and senior leadership teams in M&G Life.

• Using your assurance and risk knowledge and expertise to support the Head of Risk Reporting and Assurance to build, roll out and maintain industry standard controls assurance practices in line with M&G's Operational Risk Framework to inform the overall risk profile of the Life business.
• Leading the planning, delivery and execution of the (internal) Life risk-based 1
  
  LOD assurance program, in order to provide senior management with ongoing comprehensive assurance over key business processes, and risks. This includes ensuring that assurance and controls testing results are documented consistently and to a high standard, communicating any associated observations and recommendations are fed back to relevant audiences for inclusion in risk profile.
• Leading the planning, delivery and execution of a risk-based 1
  
  LOD Supplier controls assurance program, in order to provide senior management with ongoing comprehensive assurance over key outsourced customer service processes.
• Working in collaboration with stakeholders across M&G's three lines of defence, to support a robust controls environment both within Life and our material outsource suppliers.
• Using regulatory and industry knowledge, business understanding and expert judgement, to identify underlying issues and elevate issues, where appropriate.
• Maintaining proactive communication with senior management, providing regular updates on engagement progress and identified or potential issues.
• Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers.
• Drive / lead projects and team improvement initiatives.
• Leading, supporting and coaching colleagues to ensure your team provides and maintains an excellent controls assurance SME service to all stakeholders. This will include line management of 1-2 risk analysts.

• Significant experience of working in regulated financial services organisations, in a risk, assurance or audit role. The role is likely to appeal to someone with internal audit management, or risk assurance experience, looking to move into a first line of defence role.
• Recent experience of building and implementing assurance frameworks, methodologies and planning. (Essential)
• In-depth knowledge of industry standard controls reports (ISAE
  3403, AAF etc) (Advantageous)
• Strong stakeholder management, communication and influencing skills.
• Collaborative nature, with ability to work effectively with the colleagues in Risk, Operations and other key functions within M&G Life and across the Group;
• Pro‑active approach to problem solving, understanding root causes, and driving continuous improvement
• Strong analytical mind and an eye for detail
• Strong work ethic, positive attitude, and team player;
• Working knowledge of life and pensions products, markets and competitors (Advantageous)

Experience Level: Manager/Expert

Recruiter:
Helen Simons

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%,
  with 13% made up of Employer Contributions and 5% Employee Contributions
  .We also offer Share Save and our Share Incentive Plan
  , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy - to balance your work and personal commitments.
• Our…