Drainage Operative

Drainage Engineer
Location: Stockport
Job Type: Permanent
Working Style: Field-Based
Salary: Up to 30,000 + Overtime + Performance Bonuses

Role Overview

Reporting to the Regional Development Manager, the Drainage Engineer will attend domestic and commercial sites to diagnose, resolve and recommend solutions for drainage-related issues. This field-based role requires strong technical capability, excellent customer service skills, and the ability to work independently and safely.

Key Responsibilities

• Liaise professionally with domestic and commercial customers on site.
• Deliver exceptional customer service, ensuring all interactions reflect the brand's standards.
• Conduct site surveys to investigate and diagnose drainage faults and issues.
• Recommend and implement suitable repair or maintenance solutions, including:
• Drain clearance
• De-scaling and root cutting
• Minor excavations and patch lining
• Preventative maintenance
• Operate specialist equipment such as high-pressure water jetters, CCTV survey tools and rods.
• Identify potential risks or additional work requirements and communicate these to customers.
• Interpret drainage drawings and work independently within technical areas of expertise.

Experience, Skills & Knowledge

Experience

• Minimum 1 year of experience in the drainage sector (essential).
• Plumbing experience (desirable).
• Technical capability across drainage functions.
• Drainage tanker experience (preferred).
• Full UK driving licence (clean) with flexibility to travel.
• CSCS card (preferred).
• Confident using mobile technology

Skills & Certification

• Background in drainage engineering.
• High-Pressure Water Jetting (HPWJ) certification.
• Strong verbal and written communication skills.
• Ability to participate in a 24/7 on-call rota.
• DBS check required as part of onboarding.