Casino Manager

Casino Manager

Join to apply for the Casino Manager role at Grosvenor Casino
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As a Casino Manager, you’ll play a pivotal role in coordinating the smooth running of all gaming activities in the venue. Your leadership will establish a fair, professional, and engaging environment for guests and customers. You will understand the distinct gaming preferences of each visitor and ensure every customer’s expectations are met and exceeded, promoting an atmosphere of exclusivity and tailored service.

• Competitive annual salary
• Tips:
  Receive a share of uncapped tips
• Paid breaks
• Holiday entitlement: 28 days of holiday for full‑time contracts
• Legal & General pension scheme: 3% employer contribution
• Life insurance coverage
• Long‑service awards to celebrate milestones
• Online learning:
  Access supplementary courses to enhance your skills
• Uniform:
  Free team uniform
• Retail discount scheme at selected retailers
• Employee assistance programme for support and resources
• Food and soft‑drink discounts

• Casino expertise: solid UK casino‑management experience and a deep understanding of all gaming activities, from slots to tables, and how to optimise them.
• Licensed leader: possession of a valid Personal Management Licence (PML).
• Customer‑first mindset: knowledge of today’s players and how to deliver a safe, exciting, and engaging environment.
• Operational excellence: aptitude for maximising performance across the gaming floor.
• Strong communication: open dialogue, encouraging feedback, and leading with clarity.
• Change champion: embraces change and supports others in a fast‑evolving business.
• Safer gambling advocate: knowledgeable in safer gambling practices and responsible play.
• Inclusive leadership: empathy and ability to build high‑performing, diverse teams.

• Competitive salary that reflects your value.
• Reward package that includes bonuses and staff perks.
• Warm welcome and support to hit the ground running.
• Opportunities to shape processes and see ideas implemented.
• Culture that puts people first and values teamwork.
• High standard shared collectively; success is celebrated together.
• Real support for growth and development.

We’re building something special at Grosvenor Casinos. If you want to be part of a team that values passion, performance, and care, we’d love to hear from you. The role operates in a 24/7 environment and requires flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Grosvenor Casinos and The Rank Group are committed to creating a welcoming and inclusive workplace. If you need any adjustments during the application or interview process, please let us know – we’re happy to help.