Office Administrator

Location: Stoke-on-Trent

Office Administrator
Stoke on Trent (office based)
3-month FTC

Key Responsibilities

Provide day-to-day administrative support including filing, data entry, document control, and correspondence.
Answer and direct phone calls and emails in a professional manner.
Maintain accurate records and databases.
Manage office supplies and stationery orders.
Assist with diary management, meetings, and general office coordination.
Assist with basic finance tasks such as processing invoices and expenses.
Use Sage accounting software for routine data entry and record updates (training can be provided if needed).
Support credit control activities, including monitoring invoices and payment follow-ups.
Assist with month-end administration and reporting where required.
Liaise with external accountants or bookkeepers as needed.
Provide administrative support to managers and team members.
Ensure confidentiality and data protection procedures are followed.
Support the improvement of office systems and processes.

Skills & Experience

Previous experience in an office administration role.
Basic experience or familiarity with Sage or similar accounting software (desirable, not essential).
Good IT skills, including Microsoft Office (Word, Excel, Outlook).
Strong organisational and time-management skills.
High level of accuracy and attention to detail.
Good communication skills and a professional approach.
Ability to work independently and as part of a team