National Accounts Executive North West England

Working for a multi award-winning field marketing agency, who currently hold the title of Agency of the Year. The successful candidate is expected to attend head office and client meetings numerous times a week with an ambition of moving to larger commercial roles in national accounts. You will be required to unlock and develop new relationships with potential customers, enabling Tactical Solutions to meet its current growth targets.

Develop a network of contacts throughout the retail industry; you will also be developing working relationships with every customer that allows Tactical Solutions access to key contracts and tactical activity. You will manage each individual activity ensuring customers' key KPIs are communicated, understood, and executed by all areas of Tactical Solutions. Clearly communicating to the customer the difference made by Tactical Solutions to an activity by understanding the detail of our business and how that drives our ROI model.

• Support the management of the customers.
• Provide excellent levels of customer service at all times.
• Provide recommendations for continuous process improvement in response to changing customer requirements.
• Ensure all administration tasks and processes are completed accurately and to deadline to ensure work is completed as required to meet and exceed customer requirements.
• Understand and improve weekly processes and ways of working to support on-going service excellence.
• Monitor and deliver financial KPI's including sales and profitability budget.
• Ensure all customer briefs are managed and tracked from booking to invoicing, using established processes.
• Work with all internal support functions to ensure all work is completed as required to meet and exceed customer requirements.
• Deliver all internal paperwork and policies and procedures to agreed deadlines and standards.
• Utilise senior contacts to gain traction/momentum with potential clients.

Ideally suited for candidates wanting to develop into commercial roles with varied customers and broader responsibilities.

Do you have excellent communication and organisational skills?