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Complex Complaints Specialist — Hybrid & Impact
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2025-12-30
Listing for:
Vodafone Group
Full Time, Part Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading telecommunications company in Stoke-on-Trent is seeking a Complex Complaints Specialist to manage complex customer complaints and foster customer loyalty. This on-site role involves working 2-3 days per week and offers a dynamic environment. Ideal candidates will have proven complaint handling experience, excellent problem-solving skills, and a passion for customer service. The position offers competitive pay and benefits, including bonuses and up to 28 days off.
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