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Customer Services Adviser
Job in
Cheadle, Stoke, Staffordshire, EX39, England, UK
Listed on 2025-12-30
Listing for:
Mcgregor Recruitment.
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
CUSTOMER SERVICES ADVISER
Hours of work: 8am-4.30pm Monday to Thursday, finish 2.30pm on Friday
This is a fantastic opportunity to join a well-established business that operates on an International basis. You will be working in the Beauty industry within state of the art offices! Due to continued growth they are recruiting for a confident and professional Customer Services Adviser.
Qualifications & Requirements- Experience of Logistics systems and processes
- Ability to operate in a fast moving environment
- Ability to manage various projects and implement new systems and business processes to improve efficiency and productivity
- Committed and enthusiastic at all times!
- Identify trends and report statistical information back to Management meetings
- Manage key accounts and deal with any issues and ensure they are resolved immediately
- Daily use of CRM systems and processing orders to set timescales.
- Assist with all escalated complaints and issues
- Dealing with all inbound calls from clients and handle any complaints or issues
The suitable candidate for the Customer Services Adviser will enjoy working in a dynamic and exciting working environment and of course be passionate about Customer Services!! Also would be great if you have worked within FMCG and have Export experience.
BenefitsExcellent benefits including: 21 days holidays, Product discount, Free parking, etc.
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