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Customer Service Advisor
Job in
Stoke-on-trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2025-12-31
Listing for:
HAYS
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Customer Service Advisor, Stoke-on-Trent, £26,000, Full time
NEW Customer Service Role in Stoke-on-TrentCustomer Service AdvisorStoke AreaPermanent£26,000Full timeWorking hours:
Mon-Fri 7:30am - 4:30pm (30-minute break)
Main Responsibilities
- Answer incoming phone calls and emails from customers
- Make outgoing phone calls to customers with updates on their orders. Investigate and resolve a range of complaints
- Support customers arriving on site
- Organising the service schedules and arranging customer visits
- Booking courier services
- Learn the technical knowledge of products
- Customer Service
- Administration
- Knowledge of Manufacturing Sector
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