Parts Advisor

Location: Stoke-on-Trent

Parts Advisor

Pay: £28,000.00 per year

Main Duties and Responsibilities

Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone

Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner

Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives

Excellent organisational skills in a customer service environment

Person Specification

Prior knowledge of the automotive industry.

Experience with accounting and payment processes including invoicing and payment collection

Computer literate (word, excel and outlook).

Excellent administration skills.

Enthusiastic.

Approachable.

Outstanding organisation skills.

Good clear telephone manner.

Customer service driven.

Strive to ensure customer satisfaction at all times.

Employee Benefits

Paid Overtime.

Monthly Bonus Scheme.

Increased holiday entitlement with length of service.

Recruitment incentive awards.

Healthcare scheme.

Cycle to work scheme.

Working Hours

8:30am – 5:00pm, Monday to Friday

40 hours per week plus 1 in 3 Saturday mornings.(At overtime rate)

Job Types: Full-time, Permanent

Additional pay:

* Bonus scheme

* Performance bonus

Benefits:

* Company pension

* Free parking

* On-site parking

Schedule:

* Day shift

* Monday to Friday

* Overtime

Experience:

* Automotive Parts: 2 years (preferred)