Client Service Director

CPM UK City Of Stoke-On-Trent, England, United Kingdom

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At CPM, we work with some of the world’s biggest brands to deliver exceptional customer experiences and drive commercial success. We’re looking for a Client Service Director to join our UK Client Service team. This full-time role offers a competitive salary, working Monday to Friday, 37.5 hours per week. You’ll enjoy 26 days of holiday plus bank holidays, with an extra day added for each year of service (up to 31 days).

You’ll also have the option to buy or sell up to 5 days annually. A generous car allowance is included to support your travel needs.

Thame, United Kingdom, OX9

Thame and national travel

As Client Service Director, you’ll be a senior leader responsible for managing and growing key client relationships, particularly within the consumer electronics and retail sectors. You’ll act as a trusted advisor at senior retail levels, driving strategic growth and ensuring exceptional delivery across all touchpoints. You’ll lead a team of Account Directors and Managers, develop strategic plans, and identify new business opportunities to expand CPM’s client portfolio.

You’ll also be a key contributor to the Senior Leadership Team, helping shape the future of our people, clients, and services.

• You thrive in a fast-paced, commercially focused environment
• You have a strong understanding of omni-channel retail and consumer electronics
• You enjoy building long-term relationships and influencing senior stakeholders
• You’re confident in identifying new business opportunities and closing deals

You’ll be joining a collaborative, forward-thinking team that values innovation and insight. Your voice will be heard, and your ideas will help shape the future of our business. We’re committed to continuous improvement and creating opportunities for our people to grow.

• Competitive salary
• 37.5 hours per week, Monday to Friday
• Holiday Package: 26 days plus bank holidays, increasing to 31 with service
• Option to buy or sell up to 5 days holiday annually
• Generous car allowance
• Active role in the Senior Leadership Team

At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals, making us stronger and more innovative.

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

Please contact (Use the "Apply for this Job" box below). after completing your application to see how we can best support you.