Technical Specialist

To deliver a multi-skilled, PLC, PC and controls equipment service across a wide range of operationally critical equipment whilst understanding and operating safely and in-line with the customer’s business needs.

The occupier of the role will operate as the shift technical issue manager and work alongside the Shift Team Leader and shift team and report into the Site Technical Manager.

The role incumbent will promote KION/Dematic values and behaviours whilst supporting the requirements and activities of our customer to deliver in full, on time, every time and at all times understanding what is critical to quality.

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here:

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

• To be the customer’s point of contact for all technical fault management
• Error management ownership and engagement
• Technical fault management controller providing the link and comm’s to the wider Dematic network, 3rd party support and customer
• Adhering to site agreed communication and fault management processes at all times
• Identifying process failures and escalating as required
• Targeting maintenance activities at top (10) issues as identified via the EIS / SCADA data analysis
• Root-cause-analysis of faults using industry recognised tools e.g. Ishikawa, 5 Why, LSS principles
• Rectification and prevention of issues
• Equipment availability optimisation
• Continuous improvement
• Support for the site maintenance function optimisation
• PLC backup, version control and change management in line with Dematic process
• On-site training for the site shift technicians; a controlled programme of instruction and refresher training using assessment tools thus enhancing the overall levels of technical expertise available to the company (in line with the Dematic Training Academy)
• Management of the site (shift) technical training matrix
• Support for the Site Team Leader in data analysis and presentation
• Support for the site ‘hardware map’; a database of fitted equipment which holds parameters, configuration, programs etc. and the fault analysis / swap-out process for each element
• Managing the technical tooling requirements for the shift including software, hardware, comm’s modules / leads and other interface equipment
• Ensuring the safety and quality of your own work and that provided by external contractors in the automation field meets the required standards
• Record-keeping, file updates, process management

• To ensure compliance with Health & Safety legislation at all times e.g. to have due regard for HASAWA, COSHH and Electricity at Work Regulations and to recommend remedial actions as necessary
• To ensure compliance with company Health & Safety practices e.g. lock-off, tag-out (LOTO), work at height etc. at all times
• To ensure a safe working environment at all times
• Take measures to ensure the safety of themselves and that of others at all times
• To comply with the Health and Safety policy and plan
• Ensure full utilization of DMMS for all maintenance and works undertaken
• Promote and ensure near miss reporting
• Ensure that foreseeable tasks are identified in a register and relevant Risk Assessments and Method Statements are created
• To ensure that the required Health and Safety documentation including, but not limited to Method Statements and Risk Assessments are produced correctly

• Prioritise and plan AMHE repairs in line with customer business needs (Contract but also Technical)
• Prioritise system faults to minimise impact to the customer’s business
• To ensure site spare parts usage is recorded in…