Head Stylist - Dog Groomer

Head Stylist – Dog Groomer

Pets at Home – 4, Springfield Retail Park, Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6PD

Full‑time, Permanent. Contracted hours: 39 per week.

Pets at Home is passionate about pets and runs grooming salons alongside retail and veterinary services across the UK. We create welcoming, supportive environments where team members can thrive.

As Head Stylist you will lead the grooming salon, ensuring high standards, mentoring the team, and driving customer satisfaction.

• Deliver full, high‑quality grooms with confidence and precision across a variety of breeds.
• Set the benchmark for grooming standards and lead by example.
• Support and coach the team, sharing advanced techniques and developing their skills.
• Create a welcoming, customer‑focused environment that delights pet owners.
• Collaborate with the Store Manager to improve salon performance and customer satisfaction.

• Experienced dog groomer; proficient in bathing, drying, breed‑specific styling, and finishing.
• Customer‑focused, friendly, and professional.
• Flexible and reliable; able to work a variable schedule across six days a week (minimum 24 hours/week).
• Team‑oriented, positive attitude, and willingness to learn and grow in a fast‑paced environment.
• Goal‑driven experience in target‑led environments preferred.

• Attractive pay plus commission, subject to targets.
• 28 days paid annual leave, rising to 33 days after 2 years.
• Extra day off for your birthday.
• Life Assurance – 4 times your annual salary.
• Company pension contribution of 4 %.
• Colleague discount across the Group.

We take our inspiration from pets and embrace people from all walks of life. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People.