IT Business Development Manager

Location: Stoke-on-Trent

Location: Thornaby HQ, with field activity across the North East

Hours: Full time, Monday to Friday

To drive new business growth across the full Mastercopy portfolio. You will build relationships with businesses across the North East, understand their challenges, and bring them onto our Managed IT, Managed Print and Managed Intelligence services.

Key responsibilities

• Identify, develop and win new business across Managed IT and Total Care, Managed Print and Doc Flow Managed Intelligence.
• Build and manage a healthy pipeline of qualified prospects across Teesside and the wider North East.
• Run discovery meetings, understand client needs, and present tailored solutions in plain English.
• Produce proposals, quotes and tender responses, working closely with the technical team.
• Consistently meet and exceed agreed sales targets and activity KPIs.
• Keep accurate, up to date records in the CRM.
• Represent Mastercopy at networking events and help grow our local profile.
• Work hand in hand with operations and engineering to ensure a smooth onboarding for every new client.

Essential skills and experience

• A proven B2B sales or business development track record, ideally in IT managed services, telecoms, print or technology.
• A solid understanding of managed IT and/or managed print services.
• Excellent relationship building and consultative selling skills.
• Self motivated, target driven and well organised.
• Strong knowledge of the North East business landscape.
• A full UK driving licence.
• Experience selling cyber security, document management or AI and automation services.
• An existing local business network.
• Confidence with CRM and pipeline tools.

What we offer

• A permanent role in an established, growing and genuinely friendly family business.
• Real career progression, with ongoing training and funded industry certifications.
• A supportive, close knit team that will back you and help you develop.
• Modern tools and a proper technology stack to work with.
• Competitive salary, dependent on experience.
• Workplace pension, generous holiday allowance and free on site parking at our Thornaby HQ.

Mastercopy is an equal opportunities employer. We welcome applications from everyone and are committed to building a diverse and inclusive team.

Join a growing North East team