Operations Manager – ResidentialCommercial Construction Masonry

Job Title

Operations Manager Residential / Commercial Construction & Stone Masonry

Thanet Kent

45000 per annum (dependent on experience)

We are seeking a highly skilled and motivated Operations Manager with solid stone experience to oversee and drive all aspects of day‑to‑day operations from production and logistics through to installation and client delivery.

• Manage and coordinate all operational activities across fabrication, installation and project delivery.
• Oversee production schedules and ensure projects are delivered on time within budget and to the highest quality standards.
• Lead and develop operations teams to maintain efficiency and performance.
• Implement and maintain effective health & safety practices across all areas of the business.
• Serve as the primary point of contact for clients.
• Work closely with senior management and project teams to forecast workloads and resource requirements.
• Liaise with suppliers to manage stock levels, materials and deliveries.
• Monitor and continuously improve operational processes for best practices and cost efficiency.
• Maintain strong client communication and ensure high customer satisfaction.
• Support business growth initiatives through improved systems, workflow and operational structure.

• Proven experience in an operations management role within natural stone tiling construction, kitchens or a closely related industry.
• Strong understanding of production and installation workflows in a manufacturing or trade‑based environment.
• Excellent leadership and team management skills.
• Highly organised, proactive and solutions‑focused.
• Strong communication skills and ability to collaborate across teams.
• Good commercial awareness including budgets, cost control and project timelines.
• Commitment to quality, safety and continuous improvement.
• Full UK driving licence.

• CSCS Card or equivalent site certification.
• NVQ or apprenticeship in stone masonry construction or equivalent work experience.

• Competitive salary with overtime opportunities.
• 25 days holiday (plus Bank Holidays).
• Relocation package assistance.
• Ongoing training and development.
• Friendly supportive work environment.

• Full‑time permanent position.
• Start date flexible but immediate availability preferred.

• Leadership
• Team management
• Project coordination
• Production scheduling
• Budgeting
• Cost control
• Client communication
• Organisation
• Proactive problem‑solving
• Health & safety compliance
• Commercial awareness
• Process improvement
• Collaboration

• Proven experience in operations management
• Experience in natural stone / tiling / construction / kitchens
• NVQ or apprenticeship in stone masonry or construction
• CSCS Card or equivalent site certification (desirable)
• Full UK driving licence

Full Time

1