Data Account Manager - EPR & WEEE

Be the link between data, compliance, and clients, supporting businesses to meet EPR and WEEE regulations with confidence.

Hybrid role based in Stratford

Monday to Friday, 8:30am – 5:00pm

Typically 1 day in the office and the rest working remotely - occasional changes to office days may be required.

Join Biffa Producer Compliance Solutions as a Data Account Manager, supporting a portfolio of clients with accurate reporting, clear guidance, and proactive account management across EPR, WEEE, and related regulations.

You’ll analyse and validate data, deliver regulatory updates, and build strong client relationships while working closely with internal teams to ensure smooth submission periods. We’re looking for someone analytical, organised, and confident communicating complex information clearly. Experience in compliance, data analysis, or account management is ideal, with strong Microsoft Office skills.

• Manage and support a portfolio of compliance clients, ensuring accurate and timely data submissions.
• Analyse and validate client data to ensure compliance with current legislation.
• Provide expert guidance on data requirements related to EPR, WEEE, and PPT.
• Deliver excellent customer service and proactive engagement with portfolio of accounts.
• Collaborate with internal teams to resolve client queries and ensure smooth compliance submission periods.
• Deliver regulatory updates and insights through webinars, newsletters, and client meetings.
• Work with line manager to ensure efficient, effective and documented processes.
• Support with compliance reviews where required and data submission reviews.
• Champion Biffa’s compliance values and promote best practices in data management and reporting.

• Strong understanding of EPR, WEEE and Plastic Packaging Tax regulations (preferred).
• Proven experience in data analysis, compliance or account management roles.
• Excellent communication and interpersonal skills, with the ability to explain complex data clearly.
• High level of numeracy, accuracy, and attention to detail.
• Proactive and self-motivated, with the ability to manage multiple priorities.
• Proficient in Microsoft Office and data management tools.
• Comfortable presenting to clients via webinars or in-person events.
• Willingness to travel occasionally for client meetings or events.

• Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.