Business Analyst – CEX Unity Programme

Location: Gaydon

Purpose of the Role:

Support the successful integration of four CEX teams into a unified operating model by delivering robust process mapping to clarify responsibilities and new ways of working and support the effective delivery of work in the new org.

Key Responsibilities:

* Lead end-to-end process mapping across CEX functions and adjacent teams (e.g., Regions/Markets, other Commercial and Enterprise teams)

* Collaborate with CEX Unity Project leads to build a process inventory and define and document current and future state processes in AIRS

* Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs.

* Identify duplication, inefficiencies, and improvement opportunities.

* Clarify responsibilities and accountabilities for tasks, activities, sign-offs and decisions within each process.

* Identify and document hand-offs and interactions between teams across processes.

* Support the development of RACI documents, operating model artefacts, and change impact assessments.

* Contribute to the detailed organisation design and transition planning for CEX Unity.

* Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery.

Skills & Experience:

* Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart).

* Workshop facilitation.

* Strong stakeholder engagement skills, with the ability to navigate complex matrix environments.

* Delivery-focused mindset with experience in transformation programmes.

* Comfortable working in ambiguous and evolving environments.

* Experience in automotive, digital, or customer experience domains is a plus.

If you are interested and have the skills and experience required Apply Now