Senior Community Support Officer - Ebley Mill - Stroud

Senior Community Support Officer - Ebley Mill - Stroud Reference: REQ
0222
Description: This is an exciting time to join Stroud District Council’s Community Services Team as we take the next steps towards delivering our services in an asset-based community development way. This role will play a crucial part in providing support to the Community Services management team which includes Community Safety, Health & Wellbeing, Children and Young people and Environmental services.

About the role

In this role you will work with internal colleagues, our communities, and key partners to support the delivery of our services and Council plan. You will be responsible for a small team of dedicated support officers who are instrumental in supporting the delivery of our community alarm service “Careline” and the management of our contract with Ubico.

You will be responsible for supporting the delivery of Stroud District Community Safety Partnership which plays a pivotal role in supporting our communities to be more resilient.

This service is a forward thinking, dedicated and community focused. The team you’ll be joining work together to provide a wide range of services within our communities. You will play a significant role in process mapping and channel shifting projects making this service accessible to everyone. About youYou’ll have experience of working in an environment that requires attention to detail, excellent communication skills and will be passionate and enthusiastic about delivering exceptional customer service whilst working under pressure.

You’ll have a sound knowledge and experience of:
· Line Management
· Working with partner organisations and stakeholders
· You will be highly motivated and customer solution focused.
· You’ll be able to use your own initiative to solve problems.

- Essential Car User
- Interview Date: 27th January 2026

For an informal discussion, please contact Louise Myatt Communities Development Officer or Hannah Drew Communities Development Manager on or exchange for your expertise, experience and enthusiasmwe provide a range of staff benefits. Please  for more information: is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safe recruitment practices are applied to all job vacancies

Stroud District has an energy unlike any other place.

It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.

To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:

Stroud District – The Natural Place
Region:
Location: Ebley Mill - Stroud
Salary:
* GBP*33,699 per annum
Package: - Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website
Contractual hours: 37
Basis: Permanent