Sales Support Executive

Sales Support Executive

ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.

We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.

• To identify and target new business opportunities
• To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage.
• To provide administrative support to the existing business sales team
• Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms
• Provide support in preparing sales reports, presentations, and proposals.
• Maintain and update CRM systems with sales data, customer interactions, and contract details.
• Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
• Respond to customer inquiries and coordinate with the appropriate teams for resolution.
• Assist in coordinating logistics for sales meetings, demos, and client visits.
• Identify process improvements to enhance the efficiency of sales operations.

• Previous experience in sales, sales support, contract administration, or a similar role.
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills.
• Proficiency Microsoft Office Suite.
• Ability to multitask and prioritise tasks in a fast-paced environment.
• Prepared to challenge, willingness to learn, using initiative
• A team player

• Competitive salary
• 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
• Pension (Company contributions rising with service)
• Life Assurance
• Medical Cash Back Plan
• Enhanced Family Friendly Leave
• GP24 / 7
• Employee Assistance Program
• Eyecare vouchers
• Long Service Awards
• Recruitment referral fee
• Training and Development opportunities