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IT Support Engineer; Tier 2 Windows​/Mac & MDM

Job in Sunnyvale, Dallas County, Texas, 75182, USA
Listing for: Fanatics
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Specialist, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: IT Support Engineer (Tier 2) — Windows/Mac & MDM

Fanatics Collectibles is based in Sunnyvale, TX, with travel to Allen, TX as needed. The IT team maintains Windows and macOS endpoints, manages Intune and Ninja One, and oversees identity & access via Okta/SSO. You’ll handle escalated Tier 2 tickets in a manufacturing-adjacent environment and contribute to the knowledge base.

Responsibilities include device provisioning, ABM/JAMF management, incident handling, and collaboration with facilities and production teams to ensure uptime and security.

The IT Support Engineer (Tier
2) — Windows/Mac & MDM role at Fanatics is now open for applications in Sunnyvale, TX, United States.

Consider building your career as a IT Support Engineer (Tier
2) — Windows/Mac & MDM at Fanatics.

The IT Support Engineer (Tier
2) — Windows/Mac & MDM position in the IT & Technology field is open for applications.

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