Technical Sales Representative

Overview

Become part of a respectful, innovative, and winning team that plays a critical role in the growing OSB (oriented strand board) market. Recognized as the global leader in stranding technology, Kadant Carmanah Design provides leading-edge technology and equipment to a stable, growing, and in-demand industry.

At Kadant Carmanah Design, everyone is focused on the same outcome: to respectfully work together to provide the best quality equipment, service, and support to our customers. By leading with a respectful work environment for all employees to thrive in, Kadant Carmanah has enjoyed decades of success and international growth in providing innovative capital equipment with award-winning customer service to the engineered wood products industry.

As a Technical Sales Representative for a respected and market-share leading machinery manufacturer, you can help KCD build on the strong relationships it has with customers by promoting aftermarket parts and upgrades for their machinery. You will play an active role in travelling to customer sites in Canada, USA and internationally for the purpose of providing technical support to customers while identifying opportunities to increase the companies share of aftermarket parts and upgrades.

• Opportunities for advancement
• Extended Health, Dental, Disability, Life Insurance & AD&D after 3 months
• RRSP matching after 6 months
• Employee Assistance Program
• Company Events
• Casual dress
• On-site parking

• Negotiable based on experience
• FT - Permanent
• Monday-Friday
• Days

• Specifying, defining scope and preparing quotations for machine retrofits, upgrade packages and spare parts. Attention to detail is imperative, and at times, it will be necessary to work with others within the organization to fully develop these quotations and to convey the information to Kadant Carmanah's customers.
• Developing and maintaining relationships with key customer contacts
• Providing technical support to customers
• Developing and maintaining experience appropriate levels of product knowledge on all lines of equipment.
• Assist service department and customers in project preparation and planning
• Manage project schedules ensuring major milestones and customer deliverables are being met

• Strong Mechanical aptitude
• Great Interpersonal skills
• Highly organized
• Well-developed written and verbal communication skills
• Customer service oriented
• Proficiency in MS Office (Word, Excel, Power point, Outlook)
• Passion for continuous improvement
• Ability to travel in Canada, USA and internationally
• Industrial Sales experience is considered an asset
• experience in the OSB/wood products and/or machinery manufacturing industry is considered an asset
• Post-secondary education in Mechanical or mechatronics Engineering is considered an asset