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C51 -Youth Support Worker ( Grid ; Part Time

Job in Surrey, BC, Canada
Listing for: Phoenix Society
Part Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Community Health, Mental Health
  • Social Work
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 27.92 - 29.6 CAD Hourly CAD 27.92 29.60 HOUR
Job Description & How to Apply Below
Position: C51 -Youth Support Worker ( Grid 21 ) - Part Time

Title:

Youth Support Worker

Number of Positions: 3

Competition Number: C51

Location:

Main Campus

Position Status:
Part Time

Reports to:

Program Manager
Compensation: $27.92 - $29.60

Shift Timing:

Day shift:
Sunday-Monday, 8:00am-4:00pm

Afternoon shift:
Sunday-Monday, 4:00pm-12:00am

Overnight shift:
Sunday-Monday, 12:00am-8:00am

Job Summary:

The primary role of a Youth Support Worker is to build trusting, supportive professional relationships with youth and young adults. This role works with a multidisciplinary team to support clients to help them reach their goals and transition to healthy, confident adults as per a pre-established plan of care. Working in the Youth & Young Adult (YAYA) Program, this role will provide youth and young adults with their basic and immediate needs, ensure their physical and emotional well-being and safety, support them with relapse prevention and treatment, and help them to transition back to the community when they may be ready.

Client Services:

  • Welcome and orient youth/young adults accessing Phoenix services upon entry to the Program (i.e., introduce and explain services provided, facility tours, complete program orientation, etc.)
  • Actively engage with and develop relationships with at-risk youth and young adults 17-24 years of age
  • Coordinate youth meetings and activities, including recreation and life skills, individually and in consultation with the primary treatment providers
  • Respond to and assist with the provision of clients’ immediate needs, including food, clothing, recreational opportunities, etc.
  • Assist clients with the completion of instrumental daily activities, including household upkeep and community participation
  • As per pre-established care plans, work collaboratively with other staff to assist youth in attaining short and long-term goals, strategies for meeting these goals, and an action plan for implementation, based on inputs provided by the MHSU team.
  • Assist youth with accessing external community supports and accompany them if needed
  • Respond to any medical emergencies or potential behavioral, mental health, emotional, or substance use concerns using pre-established trauma-informed practice.
  • Maintain the cleanliness and safety of the residence, including laundry as needed
  • Manage youth case files, including all relevant reporting and documentation
  • Attend all training and meetings as directed by your manager
  • Complete room searches and room cleans upon client discharging from program
  • Monitor site security and respond to safety concerns, including access to/from the residence, keeping track of clients’ whereabouts, etc.
  • Complete critical incident reports as per policy
  • Other duties as required
  • Qualifications:

  • Grade 12
  • Certificate in Community Social Service or equivalent
  • Recent, related experience of one year providing community social services to youth and young adults and working with youth and young adult populations, substance use services, mental health, corrections, etc., or equivalent
  • Valid Class 5 driver’s license with clean driver’s abstract
  • Standard First Aid with CPR-C-AED certificate preferred
  • Food Safe certificate preferred
  • Non-Violent Crisis Intervention training certificate preferred
  • Food Safe Certification is required
  • Skills & Knowledge:

  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal effectively with others.
  • Ability to teach.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work
  • Ability to operate related equipment.
  • Competencies:

    Approach to Work

  • Demonstrates initiative, flexibility, adaptability and resourcefulness
  • Actively seeks and incorporates feedback to inform continuous self-improvement
  • Sets goals, creates and implements action plans, monitors progress, and evaluates results
  • Adeptly manages competing tasks and uses time efficiently and effectively

  • Job Knowledge & Quality of Work
  • High degree of relevant and current job knowledge and skill
  • Consistently produces accurate, thorough, high-quality work in a timely manner
  • Builds and promotes a culture of health and safety in the workplace
  • Implements and enforces best practices in health and safety within the workplace
  • Judgement & Decision-Making
  • Models independent thinking…
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