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Job Description & How to Apply Below
- Education:
Secondary (high) school graduation certificate - Experience:
2 years to less than 3 years Tasks - Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
- Work Term:
Permanent - Work Language:
English - Hours:
35 hours per week
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