Case Manager

Company Description

Liberty Immigration provides personalized and efficient immigration services to help clients navigate their journey to Canada with ease. Specializing in a wide range of services including Canadian Express Entry, LMIA, PNP, Post Graduation Work Permit, and Super Visa applications, the organization emphasizes offering a seamless immigration experience. With the support of Authorized Immigration Consultants, Liberty Immigration is committed to achieving positive outcomes for clients in partnership with IRCC (Immigration, Refugees and Citizenship Canada).

Based in Surrey, BC, Liberty Immigration is dedicated to creating an exceptional experience for individuals and families pursuing new opportunities in Canada.

This is a full-time on-site role for a Case Manager located in Surrey, BC. The Case Manager will be responsible for managing and coordinating client immigration cases, ensuring compliance with Canadian immigration policies and procedures. Responsibilities include conducting client consultations, preparing documentation, monitoring case progress, and liaising with relevant authorities to ensure successful application outcomes. The Case Manager will also provide clients with regular updates and offer personalized support throughout their immigration process.

• Strong knowledge of immigration policies, procedures, and associated documentation processes
• Proficient in client interaction, problem-solving, and managing sensitive information with a high degree of confidentiality
• Exceptional organizational, time management, and multi-tasking abilities to handle multiple cases effectively
• Excellent verbal and written communication skills in English
• Familiarity with case management software and general office tools such as Microsoft Office
• Previous experience in immigration consultancy or a related field preferred
• Appropriate education or training in immigration consultancy, legal services, or a related discipline
• Ability to work collaboratively within a team and adapt to a dynamic work environment