Administrator Downs H&C

Surrey Downs Health & Care

We are a friendly and very supportive team that develops strong relationships and inspires each other. We understand the importance of diverse life commitments and offer roles that will suit you. Whether you are seeking career progression, focusing on family care, or want to work with outstanding colleagues, we provide flexibility and support.

The role involves contributing to team management and the development of innovative practice, responsible for the assessment of care needs and the development, implementation and evaluation of holistic care packages.

• Provide a high‑quality efficient administration service to clinicians, team leaders and clinical managers across services to support the smooth running of clinical services.
• Provide a high‑quality customer‑first point‑of‑contact service, including reception or telephone helpline services, and support clinicians to coordinate their clinical workload.
• Provide day‑to‑day co‑ordination of a small delegated team of administrators delivering specific services such as clinic reception, hospital out‑patient clinic reception, ward admissions, general administration, as appropriate to the business unit.
• Support patient‑experience activities: develop, update and distribute patient leaflets within clinical services and liaise with clinical teams to ensure timely information is provided for complaints responses.
• Support the Communications team, including simple updates on the intranet and the Surrey Downs Health & Care website (training will be given) and supporting communications campaigns (e.g. materials such as posters).
• Contribute to the review and evaluation of administrative systems, procedures and associated policies to make improvements and developments.
• Support the organisation in achieving the vision of excellence by promoting equal opportunities, fairness, equity and inclusion through best‑practice working.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Information Technology
• Industries:
  Hospitals and Health Care

For further details / informal visits contact:
Name:
George Hilditch – Operational Manager – Email:  – Telephone: