Technology Graduate Programme - Middleware Analyst - Kingswood

Who we are:

We’ve been helping clients plan and save for their futures for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to everyone from central banks to private individuals.

As part of our commitment to making things better, we’re continually exploring technology and different ways of working to put our clients first. Digital here isn’t just changing how we provide services – it’s changing everything.

We don’t expect you to come straight in and know everything about what we do.

As a Technology Graduate, and whatever you’re studying, we’ll help make sure you get the most out of your time with us. Fidelity is a fantastic place to learn, innovate and grow. There are expert colleagues around the world to learn from and share ideas with.

Our expert Technology team empower our people and support our progress all around the world. They develop the applications and infrastructure that underpin everything from trading and operations to compliance and customer service. And they’re always searching for new and better ideas.

As part of our Graduate programme, you will be instrumental in connecting technology with business needs. You will gain a deep understanding of our middleware applications which includes our Managed File Transfer solution; IBM MQ Integration; BMC Control-M Integration and Swift Alliance, as well as gaining an understanding of our ITIL and data security policies. You will learn how to utilise these technologies to support business critical processes between Fidelity and our clients through the design, modification, and implementation of efficient and strategic workflows.

Additionally, you will use your problem-solving skills to work with both Fidelity and our clients technical and business teams, to identify and rectify errors efficiently through to resolution.

To achieve this, you will use your analytical skills to clearly communicate and develop relationships with our technical and business teams to identify opportunities for enhancement and automation to establish and strengthen processes efficiently between technology and business teams in line with a continuously changing landscape.

You’ll contribute to positive, meaningful work that make a difference to our clients and employees. You’ll provide invaluable support to your team through key responsibilities:

• Develop a comprehensive understanding of our Middleware applications.
• Utilise problem-solving skills to manage data and derive insights to suggest and implement system enhancements.
• Establish solid relationships with business, sales, and investment teams to understand challenges faced by our clients and teams.
• Learn how to translate complex technical issues into clear requirements for non-technical business teams.
• Contribute to BAU 50usiness as Usual
  50 rotations to support new workflow integrations.
• Write and maintain documentation to provide transparency and maintain the knowledge base.
• Learn how to manage and document technical meetings successfully capturing issues, enhancements, and action points.

You’ll start with a welcome and an orientation, where you’ll meet your fellow Graduates and find out all about us and our work. After that, there are many more ways to develop your skills as your placement progresses including completing of Unit 1 of the Investment Operations Certificate (IOC).

Once the programme begins, you’ll learn every day – from the experts around you and through tackling real projects. Our focus will be on supporting you to gain experience and discover what kind of future you could build in our industry.

Support is part of our culture, so you’ll have a buddy and a mentor to help you whenever you need. And you’ll join a close-knit early careers community, with plenty of social and networking events to help you find your feet and feel at home.

It’s who you are that matters here, rather than what you studied.

We look for Graduates who are analytical, eager to learn and ready to take on a challenge. A genuine curiosity and eagerness to learn about technology is…