Operations Manager

Location: West Sussex

About

The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
M Group Aviation
You’ll be joining our Aviation team - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields.
This role is based at London Gatwick Airport.
Want to come and be a part of it?
What will you be doing?
As an Operations Manager, you'll be responsible for the successful delivery and performance of aviation infrastructure projects and maintenance at London Gatwick Airport. You’ll lead operational teams, manage resources, and ensure that all works are delivered safely, efficiently, and to the highest standards. This role is pivotal in driving operational excellence, maintaining client relationships, and supporting the strategic growth of the business.
This is a Senior level role and key to the successful delivery of civils maintenance and minor work, M&E projects, buildings and civils capital frameworks.

Key Responsibilities

Oversee day-to-day operations across multiple aviation infrastructure projects and maintenance
Lead and develop site teams, ensuring high performance and adherence to safety and quality standards
Collaborate with planning and commercial teams to ensure efficient project delivery
Manage labour, materials, and equipment scheduling to meet project timelines
Monitor and report on operational performance, identifying areas for improvement
Ensure compliance with NEC3/4 contracts, CDM regulations, and SHEQ standard
Build and maintain strong relationships with clients, stakeholders, and subcontractors
Support the tendering process and early contractor involvement (ECI) where required
Drive continuous improvement initiatives across operational processes and delivery models

What You’ll Bring

Demonstrable experience in civil engineering and infrastructure operations
Proven leadership in managing teams, subcontractors, and multi-site activities
Strong commercial awareness and experience with NEC3/4 contracts
Excellent planning, coordination, and problem-solving skills
Deep understanding of construction methods, safety regulations, and quality standards
Strong stakeholder management and communication abilities
Experience in operational improvement and business efficiency initiatives
Knowledge of CDM roles and SHEQ responsibilities

What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme    In addition, this role offers;

Company car and fuel card with a range of EV and hybrid vehicles to choose from
My Car Choice our salary sacrifice EV/ Hybrid car scheme
Private health care and health care cash plan for you and your family
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!
Holiday purchase scheme
Personal Accident Cover

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people,…