Targeted Housing Advisor Sanctuary Personal

Job Title: Locum Targeted Housing Advisor Location: Sutton, UK Salary: £22.10 per hour
Contract: Ongoing Full-time

This is an exciting opportunity to join the Housing Advice, Information and Assessment Service in Sutton as a Locum Targeted Housing Advisor. Earn a competitive salary of £22.10 per hour while working full-time on an ongoing contract. This role offers a unique chance to broaden your professional experience in a collaborative and dynamic environment.

• Flexibility of locum work:
  Enjoy the variety and adaptability that locum work provides, allowing you to balance work and personal life more effectively.
• Competitive rate of pay:
  Be rewarded with an attractive hourly rate that reflects your expertise and dedication.
• Professional growth:
  Take advantage of training and development opportunities to enhance your career prospects in the housing sector.
• Networking opportunities:
  Build valuable connections with professionals across different organisations and disciplines within the housing industry.
• Contribution to the community:
  Make a difference by supporting and advising vulnerable individuals and families, helping them secure stable housing solutions.

• Provide comprehensive advice on security of tenure, possession proceedings, housing rights post-relationship breakdown, welfare and housing benefits, tax credits, debt counselling, housing options, and long-term accommodation solutions.
• Take a casework approach to identify and meet customer needs, facilitating access to necessary services that support their ambitions.
• Develop solution-focused, person-centred action plans with both short and long-term goals to meet customer needs.
• Establish and maintain effective collaborations with internal and external partners to deliver supportive services to vulnerable adults and young people.
• Conduct relevant inquiries, assess eligibility for accommodation, and make informed decisions following current legislation, emphasising the Housing Act 1996 and amendments.
• Issue decision letters that satisfy legislative requirements, codes of guidance, and case law.
• Identify risks and take proactive measures to mitigate them, informing senior managers when necessary.
• Participate in developing and refining policies and procedures to ensure continuous improvement and service quality.

• Thorough understanding of housing options and legislation, particularly Parts VI and VII of the Housing Act 1996, Security of Tenure, and welfare benefits.
• Experience in providing support and guidance in complex environments.
• Customer-focused attitude with empathy and solution-orientation to maximise available options for customers.
• Ability to explain complex legislation to different audiences and make consistent decisions.
• Creative problem-solving to meet client and service user needs in innovative ways.
• Skilled in negotiation and influence to manage expectations and achieve optimal outcomes.
• Effective collaboration and relationship-building skills with a respect for diversity and openness to new ideas.
• Up-to-date knowledge of current legislation, policies, and procedures to deliver accurate advice and services.

Discover the charm of living and working in Sutton, where you can enjoy a perfect blend of urban convenience and suburban tranquillity. With excellent transport links to central London, a rich community atmosphere, and beautiful green spaces, Sutton offers the ideal setting for both professional growth and personal enjoyment. Join us in making a difference in this welcoming and vibrant community!

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