Property Relationship Manager

Welcome to

John Shepherd, we’re known for moving people forward. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 10 offices and over 100 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.

Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relatioship Manager. This is a full‑time, permanent position located in Cannock. You’ll enjoy a standard workweek of Monday to Friday 08:45am – 05:30pm, with on‑target earnings varying up to £30k per annum.

• Management up to 250 Properties Under Management (PUM).
• Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
• Managing mid‑term inspection follow‑ups, quality and trade discount earnings.
• Weekly arrear management including rent & legal protection submission claims and management.
• Inspection reports for your portfolio including management of quality of content.

We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as:

• Desires to become part of a thriving and expanding company.
• Seeks an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
• Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top‑notch customer service.
• Possesses eloquence and excels in both negotiation and communication.
• Preferably has a 1 year of experience in a comparable role.

• Smart spending app with discounts at over 900 retailers and a wellbeing centre packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Employee Assistance Programme offering free counselling support sessions.
• Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Smart Tech Scheme to acquire the latest gadgets and appliances.
• Cycle2
  
  Work Scheme to reduce our carbon footprint.
• Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF.
• Competitive base pay aligned with market value plus incentivised commission and performance bonuses for most roles.
• Special days and celebrations for length of service.
• Pension pot to help plan retirement.
• Professional development support by funding qualifications.
• Company socials to bring our people together – work hard, then socialize even harder!
• We celebrate diversity and inclusion, welcoming applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!