Credit Billing Administrator

We heard you knock!

Masonite is now proudly part of Owens Corning. Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our four integrated businesses – Roofing, Insulation, Doors, and Composites – provide durable, sustainable, energy‑efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live.

Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion.

Masonite UK is a true door category leader combining the experience and craft of four leading door manufacturing brands, Premdor, Solidor, Door‑Stop International and National Hickman Industries. Offering comprehensive and compelling product portfolios that provide the perfect door solution for every opening, from creating beautiful homes to defining world‑class commercial spaces and everything in between.

We are currently recruiting for a Credit Billing Administrator to support the European Accounts Receivable department through ensuring the effective and timely processing of sales ledger billing, production of billing documents such as credit notes and maintenance of accurate sales ledger through timely and accurate posting of payments and allocations. Maintain the upkeep of accurate master data on customer master file.

Masonite is committed to building a diverse, equitable and inclusive workforce.

• Competitive Salary
• 25 days holiday
• Salary sacrifice pension scheme
• Free onsite parking
• Healthcare cash plan

Main responsibilities :

• Support the maintenance of reporting suite for the department to track KPI’s and billing exceptions.
• Ensuring the maintenance of accurate sales ledger through posting and allocation of daily payments made to the business.
• Reconciliation & reporting on the unallocated cash position of the business.
• Ensuring the accurate input and maintenance of master data records for customers of the business.
• To ensure efficient onboarding of new customers through setting up new customer accounts, in line with company policy ensuring correct checks and authorisation are completed and recorded.
• Support the European Group Credit Manager & European Deputy Credit Manager in managing the risk profile of the Sales ledger through regular credit limit reviews across the business.
• Ensuring the production of credit notes is completed in timely fashion, in line with company SLA’s & policy, ensuring correct checks and authorisations are completed and recorded.
• To support the Credit Billing & Admin Team Leader in the continuous improvement of the department’s performance.
• To support production of & maintain accurate and up to date process documents for all departmental processes performed in Credit Control & Billing & Admin Team.
• To learn and understand the company’s compliance requirements and assure adherence to them from both the team and the wider business.
• To perform any Ad‑Hoc duties as and when required to support the business

• Administrative experience working in a large organisation.
• Experience working in a finance or sales ledger department.
• Excellent verbal & written communication and presentation skills to always communicate in a professional manner.
• Response to change : adaptable, interested in learning and developing to meet changing situations, an enthusiastic approach.
• Ability to prioritise and meet deadlines without direct supervision.
• To work well under pressure and to tight deadlines.
• Driven by results, motivated with a calm and confident manner.
• Ability to work as a team and individually.
• Able to work proactively and own initiative.

At Masonite, we believe a door is more than just a door; and we also know that the employees who build our doors are more than just employees, they work in environments that promote a culture of…