TUI Retail Apprentice

Joining TUI Retail as an apprentice provides valuable insight into the world of travel. Our two-year apprenticeship scheme is structured to help you to put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

• Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
• Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
• If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
• You’ll embrace change and rise to the challenges of a customer‑focused role
• Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’