Family Liaison - Volunteer

Family Liaison – Volunteer

Sevenoaks Welcomes Refugees

Your work will focus on helping refugee families settle confidently into life in Britain, providing guidance, encouragement, and practical support as they work toward independence and integration. You’ll be a key link helping them navigate everyday challenges and build a new life.

• Help newly arrived families settle in and pass on requests for help and equipment.
• Oversee the welfare and changing requirements of the family, reducing support as they gain independence.
• Liaise with local government support workers (Refugee Council) as needed.
• Coordinate with the team around the family—general support, language and education—moderate a Whats App group for all volunteers.
• Encourage and monitor the family’s path to independence.
• Liaise with Education, Language and Employment specialists.
• Keep the Volunteer Leadership Team (VLT) Family Support Lead up to date as needed.

• Compassionate, patient, and non-judgmental.
• Good communicator, both in writing and in person.
• Organised, with strong attention to detail.
• Flexible and culturally sensitive to varying family needs.
• Reasonably confident with IT tools (email, shared files, online forms, etc.).
• At least 3 years’ experience in public relations, volunteer management, and safeguarding.
• Background in health, teaching, social services or other service‑related charities preferred but not essential.

As a charity, we value a diverse range of volunteers and encourage applicants from all backgrounds. We welcome applicants who may need adjustments to participate fully in the recruitment process.