Team Leader - Bingo & Events

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

• Lead and motivate the team to deliver exceptional service
• Manage shifts and schedules
• Build strong relationships with colleagues
• Ensure a welcoming and energetic environment for customers

• Real contracts of 39 hours – no zero‑hour contracts
• Competitive salary – £13.06 / hour
• Paid breaks
• Industry‑leading Employee Rewards platform with discounts on travel, shopping, dining and a 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and venue Mental Health First‑Aiders
• Funded Apprenticeships and training for career development
• Uniform provided – fantastic new design launched 2024

• Strong leadership skills with a customer‑first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast‑paced environment
• Confident candidate with experience in event planning, sales & execution; microphone experience ideal

• Entry level

• Full‑time

• General Business

• Gambling Facilities and Casinos

Location:

Swansea, Wales, United Kingdom

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