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AI-Driven Systems Specialist
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-01-01
Listing for:
Veeqo Ltd
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
A leading eCommerce solution provider is seeking a Support Systems Specialist to drive the optimisation of their seller support infrastructure. The ideal candidate will manage the Intercom ticket system, enhance AI resolution rates, and implement automation solutions. Additionally, they will oversee vendor relationships and drive improvements in system performance. This position emphasizes working collaboratively in a supportive environment, prioritizing work-life balance and team bonding activities.
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