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AI-Powered Systems Architect
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-01-02
Listing for:
Amazon
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A prominent e-commerce company in the UK is seeking a Support Systems Specialist to enhance technical support infrastructure and maximise AI resolution rates. You will manage daily operations of the Intercom ticketing system and collaborate with third-party suppliers. The ideal candidate has experience with REST APIs, scripting languages like Python, and customer support platforms. Join a diverse and innovative team where collaboration and work-life balance are valued.
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