Sales Coordinator

Overview

Join to apply for the Hire & Sales Coordinator - Swansea role at GAP Group Limited
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Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success by building strong customer relationships, understanding hire needs and ensuring we can meet them.

This is a fast-paced, rewarding role with opportunities for growth within GAP Group.

The role requires handling hire desk administration, managing hires, maintaining stock levels, coordinating with the depot team, and resolving customer and supplier issues efficiently.

• Process all hire desk administration including customer and supplier queries
• Manage approximately 40–50 incoming and outgoing hires per day
• Ensure sufficient stock levels to meet customer demand and maximise sales opportunities
• Load check vehicles and work effectively with the depot team of drivers and fitters
• Resolve customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience in a high-volume hire desk role
• Excellent customer service skills with a focus on increasing sales
• Effective communication, strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work on own initiative
• Plant & tool hire background is beneficial, but a passion for customer service and the drive to learn are key

GAP Hire Solutions has 10 divisions offering hire of equipment throughout the UK. We offer benefits such as profit share, loyalty holidays, a staff social fund, and in-house Learning & Development. We are committed to promoting internally where possible.

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays, with option to buy up to 5 additional days
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (company-funded social events)
• Cycle to Work Scheme
• Health & Wellness resources

If you fit the profile and are ready for the challenge, upload your CV and complete our short application form and we’ll take it from there. GAP Group is an equal opportunities employer.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Sales and Business Development

Industries:
Construction