Tesco Colleague Pontardawe Superstore
Listed on 2026-01-13
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Retail
Retail Associate/ Customer Service, Retail Sales, Customer Service Rep, General Retail
Tesco Colleague - Swansea Pontardawe Superstore
Tesco
Swansea, SA8 3AZ
£39,703 per year - estimated?
Full time
NEW
Availability Window
Days From time To time
Sun 09:00:00 – 17:00:00
Fri 16:45:00 – 21:00:00
Sat 09:00:00 – 21:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We will schedule contracted hours within the advertised availability windows and provide at least 3 weeks' notice of shifts. If your schedule closely matches our requirements, we would still love to hear from you.
Customers are at the heart of everything we do.
Responsibilities- Help serve shoppers better every day.
- Meet great people, learn new things, and be part of a diverse team.
- Balance stability or flexibility to suit your lifestyle, or progress your career.
- Know your customers and serve them with passion and pride.
- Be knowledgeable about the products and services within the store.
- Work across service, picking, and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make decisions that are right for customers and deliver routines that meet their needs.
- Take part in seasonal, community, and charity events, creating an inclusive atmosphere.
- Understand store performance, work to drive service, sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality.
- Live the Tesco values and follow policies.
- Accept deliveries into the store when required.
- Build rapport with customers, ensuring a great shopping experience.
- Communicate openly within a team and build relationships to create team spirit.
- Be punctual, well presented, and act as a brand ambassador.
- Make the right decisions for customers and work well within a team.
- A passion for delivering great service and greeting customers with a smile.
- Ability to build rapport with customers and ensure they leave satisfied.
- Initiative and decision making that benefit customers.
- Strong teamwork and open communication.
- Ability to celebrate success and maintain a positive team spirit.
- Adherence to punctuality, presentation, and brand ambassador standards.
- Understanding of staffing hours and availability windows.
Full time – Availability Window:
Sun 09:00:00 – 17:00:00, Fri 16:45:00 – 21:00:00, Sat 09:00:00 – 21:00:00.
We aim to provide at least 3 weeks' notice of shifts.
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