HGV Technician; Mercedes-Benz Heathrow Service & Support

Rygor Auto, Heathrow Truck

Basic £36,000-£38,000 DOE. Overtime paid at time and a half.

37.5 hours (various shifts available).

If you are looking to work with the UK’s largest Mercedes-Benz commercial vehicle dealership, who has been announced as a Great Place to Work for three years running, look no further!

We are looking for an experienced and qualified HGV Technician to join our brilliant team at our Mercedes-Benz dealership in Heathrow. As an HGV Technician, your role will be to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.

Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and ongoing training.

• Role Level on the Rygor Career Journey Map: C1, Individual Contributor

Rygor is an official UK Best Workplace for Development, and we are committed to helping you achieve your goals, which is why we have a career journey map to help you understand your potential routes of development. As an individual contributor, you carry out your role to the highest standards, living and breathing our company values of being Rewarding, Reliable and Respectful.

You take pride in your work and collaborate with others to ensure the job gets done.

“Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.” – Patrick, Technician

• Performing major and minor repairs to Mercedes-Benz trucks.
• Performing regular inspection and general preventive maintenance services.
• Maintaining inventory in the workshop and cleanliness from oil spills and dust.
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge.
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carry out wheel alignment and tyre fitting.
• Complete customer documentation while working to agreed time scales.

Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance, plus, will have experience in carrying out diagnostic and service repairs. What’s more, you will need the ability to identify worn & faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.

Resilience - A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.

Motivation - To ensure personal and team success, being motivated is essential and is a key part of your role and it is part of being a brilliant team player.

Attention to Detail - Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.

Time Management - Ability to prioritize and complete tasks within time frames to meet customer demands and maintain workshop efficiency.

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.

If you need support with your job application, we encourage you to explore our new Career Hub—a free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce. Additionally, you can watch, and practice example interviews to ensure you’re fully prepared to ace yours!

You can access the site here.

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