Family Support Worker; Maternity Cover - South West Care Team and Wil

Family Support Worker (Maternity Cover up to 12 months) - South West Care Team (Swindon and Wiltshire areas)

Join to apply for the Family Support Worker (Maternity Cover up to 12 months) - South West Care Team (Swindon and Wiltshire areas) role at Rainbow Trust Children's Charity

• Location:
  
  South West Care Team (Swindon and Wiltshire areas)
• Interview dates:
  Interview Date to be confirmed
• Salary: £24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
• Closing date: 17 December 2025

We are looking to appoint a Family Support Worker on a full‑time basis (35 hours), to deliver a high‑quality family support service as part of our South West Care Team. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs‑led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change – and how best to help others deal with its impact.

This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.

• An experienced child health, education or social care professional – applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
• A warm, inclusive approach to achieving goals quickly and correctly.
• Practiced in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines.
• Practical and people‑oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office).
• A persuasive and open communicator – you will work collaboratively with your team and volunteers to ensure delivery of a high‑quality service and support fundraising colleagues by writing case studies and family updates.
• A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns is essential.

• Flexible working hours to balance home and working life.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Company car for front line care posts.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• Time off in Lieu.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Family friendly policies, focused on employee wellbeing, and an active cross‑organisational wellbeing group running a number of initiatives throughout the year.
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Robust training and development programmes to support your learning and growth.

Please complete an application form and send it to rec Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

• Mid‑Senior level

• Full‑time

• Other

• Non‑profit Organizations