IT Support Specialist

IT Support Specialist

BCIC Swiss GmbH | Best Connect International Company is looking for a full‑time on‑site IT Support Specialist in Switzerland.

Geneva, Switzerland

Full time

8 hours per day

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third‑party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office.
• Support Cisco Jabber and other authorized desktop applications.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform general preventative maintenance tasks on computers, laptops, and printers.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• Work in a project‑based environment requiring flexibility and teamwork.
• Perform other duties as assigned.

• Must hold a valid work permit in Switzerland.
• English & local language (French) needed.

Salary:
Negotiable

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