IT Support Specialist

Overview

BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site "IT Support Specialist" job in Switzerland

Wollerau, Switzerland

3-4 months Dispatch schedule

4 hours per day (9:00-13:00)

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot XP, Windows Cisco Jabber is another authorized desktop application.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, and printers.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

• Requirment : Must hold a valid work permit in Switzerland
• Several years of professional experience in the field of IT support
• Fluency in English & Local language (Min.
  
  B2)

Salary - Negotiable

Apply now -

Fahmida Ahmed Tithi
Junior Recruiter