Senior Underwriter, Middle Market

The Opportunity

Zurich Canada’s Middle Market business is growing!

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you are looking for a new challenge in commercial lines property/casualty underwriting, we would love to hear from you.

Zurich Canada is currently looking for an Underwriter or Senior Underwriter, Middle Market.

Reporting to the Director, Middle Market, Prairies you will be responsible for creating and maintaining strong broker relationships with the aim to provide meaningful customer service and commercial insurance solutions. Through development of broker relationships, you will thoughtfully underwrite new and renewal business while actively engaging in the marketplace to enhance the Zurich Canada brand. You will shape your portfolio of accounts within the broader Middle Market strategy as you utilize The Zurich Way of Underwriting, working within your delegated authority to ensure a high level of accountability and equally high level of service to customers.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.

• Serve as an advocate of Middle Market value proposition with a focus on improving the customer experience by understanding our customer’s risks and offering the best end to end solution for their insurance needs.
• Developing and nurturing broker networks related to mid-market customers with focus on target industries as outlined in business strategy.
• Make broker calls with a planned and well-prepared purpose focused on promoting our products and services to increase penetration.
• Identify opportunities through local relationships, proactively seeking renewal and new account opportunities adding to the growth and profitability of our Middle Market portfolio.
• Use a disciplined approach to exposure evaluation, risk assessment and pricing:
• Qualify accounts that align with business strategy and the organization’s appetite, balanced with sound business opportunity.
• Measure exposure and analyze opportunities to provide appropriate coverage per the organization’s risk and compliance processes.
• Apply rating tools and methodologies to deliver to customers and offer suggestions for improvements.
• Use risk insights and analytical tools to drive informed decisions at point of sale.
• Work within limits and delegated authorities, in conjunction with adherence to underwriting rules and guidelines, compliance protocols and insurance regulations.
• Apply best practices and provide insights to continuously develop and improve underwriting systems and processes.
• Upsell additional coverages associated with the Middle Market product suite (Z-Guard) for the most comprehensive package solution.
• Cross-sell other lines of business to increase product density with the account for the most comprehensive Zurich solution.
• Understand customer needs, challenges and market dynamics to initiate middle market product solutions for development.
• Demonstrate key aspects of portfolio management in consideration of performance metrics, data and insights with aim to improve portfolio and drive diversified growth.
• Ensure strong partnership with UAs within the Underwriting Services team to ensure proactive engagement with brokers and best-in-industry customer service focused on timeliness and accuracy of quotes, policy issuance and premium booking.
• Develop individual skill set and product knowledge to become a trusted advisor to middle market brokers and customers.

Required:

• High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.
• OR High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area.
• OR Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area.
• OR…