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Hybrid Help Desk Tech - IT Support Caring Community

Job in Syosset, Nassau County, New York, 11791, USA
Listing for: MercyFirst
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 44000 - 47000 USD Yearly USD 44000.00 47000.00 YEAR

Job Description & How to Apply Below

Position: Hybrid Help Desk Tech - IT Support for a Caring Community
Mercy First in Syosset, NY, is seeking a Help Desk Technician Level I to support staff onsite and travel to nearby sites. You will respond to help desk calls and emails, perform first‑level troubleshooting, and document solutions under the CTO. The ideal candidate has a bachelor’s degree in IT or related field, experience in Windows 10/11, MS Office 365, and customer service.

NYS driver’s license required; ITIL/A+/MCE certifications preferred, with a hybrid full‑time schedule.
This role is for the Hybrid Help Desk Tech - IT Support for a Caring Community role rn more about the Hybrid Help Desk Tech - IT Support for a Caring Community role in the description above. We appreciate your interest in this position. Join Mercy First and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.
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