Automotive Rental Clerk

Location: City of Syracuse

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Automotive Rental Clerk Company:
Bill Rapp Subaru Pay: $20.00 per hour

Job Type: Full-Time Industry: Automotive / Vehicle Rental

Job Summary Bill Rapp Subaru is seeking a dependable, customer-focused Automotive Rental Clerk to support daily vehicle rental operations. The ideal candidate is organized, detail-oriented, and enjoys working with customers in a fast-paced automotive environment.

The Automotive Rental Clerk will assist with vehicle rental transactions, customer inquiries, rental documentation, vehicle scheduling, and administrative responsibilities to ensure a positive customer experience and efficient daily operations.

Compensation & Benefits Starting Pay: $20.00 per hour

Rapp BG offers a competitive benefits package, including:

Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA)401(k) Retirement Plan Benefits are subject to eligibility requirements and applicable plan terms.

Key Responsibilities Assist customers with vehicle rental reservations, check-ins, and returns.

Prepare, review, and process rental agreements and related documentation.

Explain rental policies, procedures, and vehicle rental requirements to customers.

Maintain accurate rental records and customer information.

Coordinate vehicle availability, assignments, and scheduling.

Inspect vehicles during check-out and check-in, documenting existing damage or concerns.

Communicate vehicle maintenance and cleanliness needs to the appropriate personnel.

Answer phone calls, respond to customer inquiries, and provide excellent customer service.

Process rental transactions and maintain accurate records.

Assist with general administrative and operational duties as needed.

Maintain a professional, organized, and customer-friendly work environment.

Qualifications High school diploma or equivalent preferred.

Previous customer service, administrative, automotive, or rental experience preferred.

Strong verbal and written communication skills.

Basic computer skills and familiarity with Microsoft Office.

Excellent organizational skills and attention to detail.

Ability to multitask and work in a fast-paced environment.

Professional demeanor and commitment to customer satisfaction.

Valid driver's license and acceptable driving record preferred.

Ideal Candidate The successful candidate will be dependable, professional, customer-oriented, and comfortable handling multiple responsibilities. We are looking for someone who takes pride in providing excellent service while helping maintain efficient rental operations.

Why Join Bill Rapp Subaru?

Join Bill Rapp Subaru and become part of a team that values professionalism, customer service, teamwork, and operational excellence. This is an opportunity to build experience in the automotive industry while enjoying competitive hourly pay and employee benefits.