Spa Therapist - Six Senses Southern Dunes

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• Greet guests on arrival and conduct check in and registration procedures efficiently and friendly, using guest names whenever possible.
• Perform spa menu treatments as per Six Senses Spas standards.
• Recommend treatment and products based on lifestyle consultation form and assessment questions to guests.
• Adapt to specific guest needs following LQA and our protocols.
• Ensure treatment rooms have enough supplies at all times according to standards.
• Request and log stock of supplies necessary for the treatment rooms.
• Set up the treatment rooms as per standards.
• Serve the welcome drink or other menu offerings to the guests when required.
• Maintain cleanliness and hygiene of the Spa and treatment rooms.
• Maintain the equipment I use in safe conditions.
• Handle guest complaints and record all guest comments.
• Log all product recommendations to guests.
• Fill in documents / controls / reports for duty (stocks, daily logbook if any, lost & found, guest comments).
• Achieve individual and group targets in sales and promote upselling of spa treatments, products, packages, special promotions and Visiting Experts Calendar.
• Carry out stock count for both retail and professional stock when required.
• Monitor usage of products.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure the privacy of guests, partners and residential owners, applying an extra level of protection to any sensitive personal data and using confidential information only to perform my job.
• Maintain efficient administration within the department preparing and submitting operational reports.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upsell all property facilities and activities.
• Attend meetings and training as required.
• Knowledge and strict adherence to LQA standards.
• Perform any additional tasks given by supervisor/management.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• Entry level

• Full time

• Other

• Hospitality