Housekeeper, Maintenance​/Cleaning

The Housekeeper is to ensure the villa is maintained to the highest level of cleanliness and organization whilst ensuring the guests are provided with the highest level of service, efficiency and care.

• Follow instructions from your Team Leader and complete daily tasks
• Attend shift planning meeting
• Work safely with chemicals
• Know the right chemical to use on different surfaces
• Know how to use all cleaning tools
• Know how to set up and shut down an area
• Use colour-coded rags and the right equipment
• Cleaning Techniques: sweeping, mopping, vacuuming, dusting, brushing, polishing
• Prepare, maintain, protect and turndown a room
• Care of different surfaces: metal, marble, glass, wood, plastic
• Guest Services: unpacking/packing luggage, cleaning shoes, replacing amenities, and wardrobe management whenever required
• Identifying and reporting maintenance issues
• Bed Making
• Cleaning of Bathrooms
• Cleaning of Bedrooms
• HK Lockers and HK storages Cleaning and arranging
• Sanitation of Gym equipment daily
• Sanitation of Shower Head and Jacuzzi
• You might be expected to go to other properties and will adhere to such a request
• To be careful with the cleaning materials, linen, towel and other consumables
• Set an example by complying with regulations regarding dress code and expected modes of behaviour and use best endeavours to offer a personal and personable service, enhancing the reputation of the facility and leading by example

• Minimum of 2 years of housekeeping experience
• Willingness to learn and good command of English
• Asks questions when instructions are not clear
• Responds appropriately to instructions and follows guidelines
• Good team player
• Assists when and where needed
• Turn up to work on time, in uniform and presents well
• Confidentiality in all areas
• Flexible with working overtime at special occasions