Customer Business Manager

Join to apply for the Customer Business Manager role at Kimberly-Clark

Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, Kimberly-Clark Professional®—our legendary brands are trusted by millions every day. We need talented professionals to keep this momentum.

At Kimberly-Clark we are committed to driving innovation, growth and impact. We are building a better world by delivering better care. In this role, you will build and manage our portfolio of iconic, ground‑breaking brands and help us deliver better care for billions of people worldwide.

Reporting into the UK&I Country Leader, Personal Care, you will have full accountability for achieving sales growth, share and profitability with our biggest partner within the UK&I business.

• Build consumer‑led joint business plans that facilitate sustainable growth for both the consumer and Kimberly-Clark, and lead the annual negotiation process in the UK&I.

• Collaborate with cross‑functional teams to develop activation plans that unlock the agreed category opportunities.

• Use data to understand, interpret and own customer/channel performance, taking a proactive approach to quickly resolve challenges and achieve objectives.

• Strong customer focus and the ability to develop consumer‑led joint strategies
• Proven experience forging and maintaining business relationships
• Ability to present recommendations in an influential manner
• Excellent networking and stakeholder management skills
• Strong commercial acumen—highly numerate with strong analytical skills
• Solid communication, presentation and negotiation skills
• Outstanding interpersonal and collaboration skills
• Exceptional time‑management skills, prioritizing tasks effectively
• Experience of sales forecasting and profit modelling for your own business and the retailer
• Ability to maximize sales performance through analytical data
• Participate in customer management processes (annual negotiations and quarterly updates)

• Education to degree level preferred
• Recent experience managing Retail and Distributor partners
• Relevant experience using category and retailer data sources
• Proven track record of developing sustainable joint business plans and delivering business results

We offer competitive pay and benefits, including gym memberships, private medical insurance, dental cover, employee assistance programme, cycle‑to‑work scheme, critical illness cover, travel insurance and a market‑leading defined contribution pension scheme. Flexible work schedules and parental leave are also available.

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you appear to be a great fit.

Kimberly-Clark is a committed equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Employment is subject to verification of pre‑screening tests, which may include drug screening, background check and DMV check.

Primary Location
Walton Oaks