Senior UX Designer

About the Opportunity

Job Type: Permanent

Final date to receive applications: 17 January 2026

Title
:
Senior UX Designer

Department
:
Digital Product Solutions

Location
:
Kingswood, Surrey

Reports To
:
Global Experience Lead

Level
: 5

We’re proud to have been helping our clients build better financial futures for over 50 years. By working together and supporting each other worldwide, we create an inclusive culture that welcomes applicants of all ages, genders, ethnicities, sexual orientations, gender identities, social backgrounds and more. As a flexible employer, we trust our people to perform their role in the way that works best for them.

We are a disability‑friendly company and encourage conversations around reasonable adjustments to enable the best performance during recruitment and beyond.

The Digital Product Solutions team sits at the centre of change within Fidelity International’s online business. We collaborate with Product and Propositions to ideate new or improved experiences, work closely with business SMEs to derive deep understanding of problems and opportunities, validate experiences with our in‑house user research team, and partner with Technology to deliver scalable, efficient and iterative solutions.

As a Senior UX Designer, you will lead and execute user experience design initiatives across multiple projects and platforms used by a diverse range of clients—from pension‑access consumers to ISA opening and investment professionals. You will collaborate with cross‑functional teams to deliver intuitive, engaging, and user‑centred designs that align with business objectives.

• Lead the UX design process from concept to implementation, ensuring user‑centric solutions are delivered.
• Work with the user‑research team to conduct user research and usability testing to gather insights and validate design decisions.
• Develop wireframes, prototypes, and high‑fidelity designs that communicate interaction and design ideas.
• Collaborate closely with product managers, developers, and stakeholders to understand project requirements and business goals.
• Advocate for best practices in UX design and contribute to continuous improvement of design processes and methodologies.
• Mentor and guide junior designers, providing feedback and support to foster professional growth.
• Stay updated with the latest industry trends and advancements in UX design to ensure our solutions remain cutting‑edge.

• Bachelor’s degree in Design, Human‑Computer Interaction, or a related field, or equivalent practical experience.
• Proven experience as a UX Designer, with a minimum of 5 years in a senior role.
• Strong portfolio showcasing a range of UX design projects, particularly within the financial services sector.
• Proficiency in design tools such as Sketch, Axure, Figma, or similar.
• Excellent understanding of user‑centred design principles and methodologies.
• Strong analytical and problem‑solving skills, translating complex concepts into intuitive designs.
• Excellent communication and collaboration skills, with the ability to present and defend design decisions to stakeholders.

We will offer a comprehensive benefits package, support your wellbeing and development, and maintain flexibility regarding where and when you work. For more about our work, our approach to dynamic working, and how you could build your future here, visit care

As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply, along with any other regulation. We provide training on COCON and how it affects employees. More information about COCON can be found in the Employment Handbook.

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