Regulatory Affairs Training Manager

Job Title:
Regulatory Affairs Training Manager

Location:
White City, London

Contract: 18 months / Hybrid few days per month

Hours: 40 hours per week

Rates: 430 p/d Via Umbrella Company

Job Description

SRG are looking for RA training manager to join a global pharmaceutical company based in London. The RA Training Manager - RIM will have a key role in the success of continued Veeva RIM roll-out and implementation within the companies RA, supporting Organisational Change Management (OCM) training activities as a core SME and ensuring RA staff have access to fit-for-purpose training material.

In alignment with the Functional Change Lead, the RA Training Manager - RIM will be responsible for the training plan creation and management, contribute to the design of training approach, prepare training materials, and organise training development; training coordination and delivery to Super Users and End Users. You will also be responsible for maintaining the training materials post Go live.

Duties and Responsibilities

Major Accountabilities
Program Training Materials Development and Publishing
Review and validate central Training material related to Veeva RIM platform deployment
Create any local Function-specific materials as required, especially for Super Users
Ensure training materials are regularly updated for program changes (incl. Job aids, e-learnings, etc)
Set up any mandatory e-Learning content training in Up4

Growth for training push

Training Communications
Customize Training communications material from Central Training team to provide proactive information and regular updates
Contribute to creating and delivering Function-specific Training communications and materials as necessary, in line with agreed central governance processes
Support coordination and promotion of Show & Tell/ demo sessions within Function

Super User - Training Coordination, Delivery & Tracking
Attend central Train the Trainer sessions
Align with Functional Change Lead to:
Schedule Super User training sessions in Up4

Growth
Deliver Training sessions
Generate Up4

Growth Super User Tracking reports

End User - Training Coordination & Delivery
Schedule End User Instructor-Led training sessions in Up4

Growth, leveraging Function End User lists
Deliver Training sessions
Support Super Users during their own training sessions to End Users (tech and content support)
Provide support to End Users throughout the training period

End User Training Records & Systems Permission Management
Generate Up4

Growth End User Tracking reports
Track actual Attendance Report and compile End User Completion Reports
Ensure all Function associates achieve training pass, and any other approvals required in order to secure Veeva access authorisation
Ensure Functional business roles are correctly mapped to correct system roles and permissions

Stakeholder Management & Engagement:
Help to raise Functional Training-related risks, issues, and change requests as required via appropriate channels, ensuring Central OCM team visibility
Regularly connect with Functional stakeholders to understand and mitigate concerns

Training Materials Maintenance Post Go-Live
Liaise with Veeva Product Owners to understand release impacts (x3 per year) on existing system, processes, and ways of working
Identify key affected audiences
Conduct impact assessment on existing training materials
Revise, retire or create new materials and job support tools that reflect release changes
Plan and execute training delivery strategies to key impacted audiences
Schedule, communicate and deliver training as needed
Evaluate training effectiveness
Assess for effective adoption of release changes, preparing further supports, if needed

Experience and Qualifications

Life Science Degree or other University degree with equivalent experience

Experience and skills:
Strong training, communications, project management skills
Experience in Project management tools & systems
Proven successful experience on the design and development of training concepts with cross-functional teams
Strong training delivery capability
Good understanding and direct experience with Veeva RIM deployments
Good understanding of all RA roles
Good Organizational awareness
Technology-savvy - ability to leverage and use systems, technology and automation to (including digital assistants and AI tools) to derive impactful trainings and communications
Strong communication skills

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.